Annual Maintenance Contract

HomeIQ's Annual Maintenance Contract (AMC) gives Dubai villa homeowners peace of mind through the year. A single contract covers scheduled professional servicing for your AC system, electrical infrastructure, and plumbing, carried out by our certified technicians at intervals designed for Dubai's climate and usage patterns. Whether your villa is in Arabian Ranches, Jumeirah Park, Springs and Meadows, Dubai Hills, Jumeirah Island, or The Villa Project, our AMC packages are structured to prevent problems before they become expensive emergencies.

What Is Included in HomeIQ's Annual Maintenance Contract

Air Conditioning Services: Washing of AC filters and grilles. Cleaning and disinfecting indoor unit surfaces. Flushing the drainage line with nitrogen pressure. Checking the fan motor condition and operation. Compressor health check. Cleaning outdoor condenser units. Gas level check and minor top-up. Testing all electrical components in the system. Minor insulation repairs on copper pipework.

Electrical Services: Inspection of distribution boards, circuit breakers, ELCB units, light fittings, control panels, and switches. Visual inspection of the water heater. Measurement of current loads across all phases. Cleaning of electrical panels.

Plumbing Services: Water flow and pressure pump testing. Checking water delivery rates for irregular noise and vibration. Sterilisation and cleaning of water tanks once a year. Inspection of sanitary fittings including faucets, valves, and water closet mechanisms. Attending to drainage unit issues within the scope of the contract.

O General Inverter AC Installation as Part of Your AMC in Arabian Ranches

For homeowners in Arabian Ranches looking to upgrade their cooling system as part of a broader home maintenance programme, HomeIQ offers O General inverter AC installation services in Arabian Ranches within our AMC framework. Our team conducts efficient installation, testing, and commissioning of new AC systems and integrates ongoing maintenance into your annual contract for complete coverage.

Who Benefits Most from a HomeIQ AMC?

Dubai villa owners who live in the property year-round benefit from the convenience of scheduled maintenance without having to remember to book individual services. Landlords benefit from maintaining the condition of the property and meeting their maintenance obligations to tenants. Homeowners who travel frequently benefit from knowing their property is being checked and maintained in their absence. For all homeowners, the AMC provides priority response when a service request is needed outside the scheduled visits.

The following services will be carried out by HomeIQ

Air Conditioning

• Washing of AC filter and grills.
• Cleaning and wiping the surface of indoor unit.
• Disinfecting and Flushing the drainage system with Nitrogen pressure
• Checking the condition and operation of fan motor
• Checking of Compressor health
• Dusting of outdoor evaporator unit.
• Gas level check and minor gas top-up
• Checking and testing of electrical parts.
• Minor painting touch-ups and minor insulation repairs

(Please refer to spare parts/materials clause below in case of replacements)

Electrical Services

• Checking of mechanical and electrical equipment including:
• Distribution boards, circuit boards, circuit breakers, ELCB’s, light fittings, control  panels, and switches (please refer to spare parts/materials clause below in case of replacements)

(Please refer to spare parts/materials clause below in case of replacements)

• Visual inspection of water heater
• Inspect and measure current loads for all phases
• Cleaning of panels

Plumbing Services

• Testing water flow and pressure pump reading
• Checking delivery of water flow delivery rates for irregular noise and vibration
• Cleaning and sterilization of water tanks once a year
• Inspection of sanitary ware fittings such as faucets, valves, water closet mechanism
• Attending to any drainage unit issues

Spare Parts/ Materials

Spare parts and materials are not covered under the scope of our maintenance contract.

• Any spare parts will be charged as per HomeIQ Price List.
• Replacing and or removing of system, will incur a separate quote and it is not included in the service and repair contract.

Service Plan

A) Planned Preventive Maintenance

A preventive maintenance program will be provided in writing by HomeIQ within7 days after signing the contract, Preventative maintenance schedules for all air conditioning, electrical and plumbing units are every three months

Reactive Maintenance Service

HomeIQ carries out reactive maintenance jobs relating to:

• Electrical supply and distribution
• Water supply, drainage, and sanitation
• Supplying and servicing air conditioning units and related equipment.

B) Emergencies

Supervised, uniformed technicians will attend all emergencies within 60 Minutes after notification is received. Our emergency service is provided 7 days a week, 365 days a year. The following circumstances are considered an emergency:

Total electrical failure/breakdown

• Total air-conditioning failure
• Total water stoppage
• Major plumbing leaks
• Major drain blockages

C) Scheduled Services

HomeIQ will provide scheduled service within 48 hours after receiving a client request from our call centre. HomeIQ will provide the following scheduled services upon the client’s request:

Terms and Conditions

1. The Annual contract amount is based on the inspection report done by our team for Plumbing Units, Fix Electrical Units and AC Units.
2. HomeIQ staff shall be provided with free use of water and electricity and free access to any premises, to perform the required tasks under this agreement.
3. All invoices raised by HomeIQ for spare parts, additional job and services which is not included in this contract / scope of work shall be settled upon presentation, Failure to promptly settle these invoices
4. May result in suspension/discontinuation of all services under this Annual Maintenance Contract and can only be restored upon full settlement.
5. The Maintenance Service is subject to termination by contractor if a third party without Contractor’s written approval carries it out.
6. The Contractor has the option to terminate the maintenance contract in case of a change in ownership.
7. The Contractor shall not be liable for any breach or non-performance or delay in carrying out any of the obligations due to any law or decree imposed by the Government, any act of God, war, or any condition arising from similar causes beyond contractor’s control, including non-availability of access for client/tenant’s premises.

Annual Maintenance Contract professionals will install an O General inverter AC in Arabian Ranches to provide optimal cooling performance. Our qualified professionals perform efficient installation, testing, and maintenance to improve energy efficiency and system longevity. Experience better comfort and dependable service that is suited to your home's cooling requirements.